If you follow this blog, you know that we implemented check-in at HDC last summer. In the fall I wrote up a long document explaining our process, as well as detailing the design and construction details for our kiosks. I realized today as I went to point someone to it that I never actually posted it here. Please click on the link below to read the PDF on how we implemented check-in at HDC.
Implementing Check-In
Recently we paid for a secret shopper firm to come to our campus and evaluate HDC. We received very high marks on children's check-in, and perfect marks on check-out. This is in stark contrast to the last time they came to our campus when we got hammered on both of these points. All in all children's check-in has been an amazing success and is one of the best projects the IT department has been involved in.
Joel
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