If you haven't already, you MUST read the summary of what we are looking for. This is critical to understand my comments. The vendors being reviewed work hard to provide a good product to serve the church, and they should be commended for that. Our needs are very specific, and just because a product isn't right for us does not mean that it isn't perfect for your church. By the same token, just because we didn't like a product does not mean it doesn't meet needs or provide genuine value to its clients. The blurb and "target market" are taken from the capterra list I referenced in my first post. Finally, my thoughts are my own and not an official position of my employer. Thank you.
Scout Applications - MemberSystems
Web-based church management software program that helps you manage your ministry more effectively and efficiently.
Target Market: Mid - Large
Quick Summary - One of the better looking (appearance wise) options out there.
http://www.membersystems.com/
Level 2 Analysis:
How big? - ?
How many customers? - ?
How long in business? - Their phone is disconnected??? Their security certificate has expired (in 2006 no less).
Are they profitable? - I’m guessing no.
Technical Details - SAAS
Volunteer Management - Seemed like it could be decent.
Web Integration - All web, excellent...
Attendance - No mention of it
Assimilation - Not sure
Level 2 Summary - This company appears to be in dire financial trouble. Their 800# for customer support on their website is disconnected. I tried it three times and verified the number. Their SSL certificate expired in 2006. I hit the “parent company” site, and it also lists the same phone number. As nice as the marketing is, there is no way we can go with a company that can’t keep their phone turned on. A comment on an earlier post said the product hasn't changed in four years. Definite pass.
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